Frequently Asked Questions
Can I special order a certain colorway and yarn base together?
Absolutely! Please contact me with the yarn base and colorway you'd like, and the number of skeins, and I'll be glad to dye up a custom order for you.
What if I have a special project in mind, but don't see a colorway I like?
I'm always happy to work with a customer to create a special colorway just for them. Several of my permanent line-up colors have come from just that. Please feel free to get in touch with me regarding your project and let's see what we can do!
Do you sell/ship overseas?
Yes! Anywhere in the world. (Please see Shipping Information for more details on those specifics.)
How long will it take for me to get my yarn/fiber?
Usually I can ship out within a few business days. Occasionally, if I am away at a fiber festival or show, or in the last few days of dyeing for one of my clubs, it may take a little bit longer. Also, if you have requested a large matched lot of skeins, this will extend the delivery time, but in general, I do my utmost to get your product to you in no longer than 7-10 days, even with those extenuating circumstances.
I own a LYS and would like to carry your product - how do I do that?
I'm always happy to talk about wholesale accounts. Please contact me using the Contact Form and I'll be glad to send you my wholesale cost lists. (Please specify if you'd like yarn, fiber and/or pattern wholesale information).
Do you provide designer yarn support?
I do - I know each project is unique, however, so please contact me and we can talk specifics!